Wspomaganie realizacji strategii przez system zarządzania wiedzą w małych i średnich przedsiębiorstwach

The thesis regards scientific researches relating to technological and organizational solutions in processing approach. The subject taking up in research work raises a Knowledge and Knowledge Management Systems meaning to survive in a persistently difficult market to build customer proximity, cooperation, an open dialogue and effective measures to ensure continuous growth either the company or its employees. The thesis points out flexibility, better accessibility to information, openness for changes, knowledge sharing, quality with concentration on strategy goals execution as very important drivers to improve the company worthiness. The proposed system allows organizational culture changes to assure contribution of each employee to improvement as well as closing the gap toward the strategic targets. Held researches concerned corporate environment of small and medium companies on Polish pharmaceutical market.